MSL Computing is committed to solving your problems, at highly competetive rates.
When contacted, a member of the MSL Computing staff will set up an appointment, to come to your home or place of work and evaluate your system.
Our analysis rate is normally only $25, and includes pickup and dropoff within 10 miles. (Outside 10 miles, travel charges at the current federal rate will be added.)
If your problem is easily fixed on-site, or if we are unable to solve your problem...the analysis fee is all you pay.
Our rates for service are as follows:
- $25/$60 - Non-emergency/Emergency analysis rates
- $80/$135 - Non-emergency/Emergency hourly rates
Analysis appointments are normally made for the same day that we are called, and work is normally completed within 24-72 hours of system pickup, depending on the extent of the work required.
For work done off-site, a "not to exceed" quote will be given to the customer as part of the analysis. The customer will be contacted for any situations that require work beyond this effort. Customer will be billed for the actual cost, even if it is substantially lower than the written estimate.
Emergency rates are charged for work that requires immediate turnaround, and generally have a 2-hour minimum charge.While the rates and descriptions above describe system support services, we offer extensive other services as described in the About Us page. Rates and expected turnaround for other design/install/consulting services are the same as described above.